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Accessibility
We want everyone to be able to use this website, including people who use screen readers, keyboard navigation, screen magnification or voice control.
Where we stand
What we have done. This site was rebuilt with accessibility in mind, working toward the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. That work included keyboard navigation throughout, visible focus indicators, text and interface contrast, descriptive alternative text for images, correctly labelled forms and a consistent heading structure.
Where we are. Accessibility is ongoing rather than finished. Some areas may not yet meet Level AA, and third-party content such as embedded forms and maps is partly outside our control. We are not claiming full conformance or full ADA compliance, and we continue to test and improve.
If something does not work for you
Please tell us. We will help you get what you need and work to fix the problem.
If you contact us about a barrier on this site, please tell us the page address and what you were trying to do. We will provide the information or service another way while we work on a fix.
Phone
626-360-1979
Monday – Friday, 8:00 AM – 5:00 PM
In person or by post
640 N Fair Oaks Ave
Pasadena, CA 91103
Reviewed
September 2026